Legal notice

Last Updated: July 23, 2026

Welcome to BloomVessel.store. This Legal Notice explains the legal information, ownership, responsibilities, and conditions governing the use of this website. By accessing, browsing, or purchasing products through BloomVessel.store, you acknowledge that you have read, understood, and agreed to this Legal Notice together with our Terms of Service, Shipping Policy, Return & Refund Policy, Privacy Policy, and any additional policies published on this website. If you do not agree with these terms, please discontinue the use of our website and services.

BloomVessel.store is an independently operated online retail business specializing in decorative glass vases, hydroponic planters, terrariums, propagation vessels, botanical accessories, and related home décor products. Our collections are inspired by minimalist living, natural materials, and Japandi interior design, combining Japanese simplicity with Scandinavian functionality to create timeless decorative pieces suitable for residential and commercial interiors.

Business Information

Business Name: BloomVessel.store

Business Address: 1751 Rue Richardson, Montréal, QC H3K 1G6, Canada

Customer Support Email: support@BloomVessel.store

Telephone: (416) 340-1600

All customer inquiries regarding products, orders, returns, replacements, shipping, refunds, or general support should be directed to the contact information listed above. The business address provided is intended for administrative correspondence only unless customers receive separate written return instructions from our customer service department.

BloomVessel.store operates through the Shopify e-commerce platform, which provides secure online shopping infrastructure, payment processing integrations, order management, and website hosting services. While Shopify supplies the technology that powers our online store, Shopify is not the seller of our products and is not responsible for our inventory, product descriptions, warranties, pricing decisions, shipping commitments, customer support, or fulfillment operations. All questions relating to purchases made through BloomVessel.store should therefore be addressed directly to our customer support team.

Every effort is made to ensure that all information published on BloomVessel.store is accurate, complete, and current. Nevertheless, typographical errors, technical inaccuracies, supplier updates, photography variations, inventory adjustments, pricing corrections, and temporary website errors may occasionally occur. BloomVessel.store reserves the right to correct inaccuracies, modify product descriptions, adjust prices, update specifications, replace images, discontinue products, or revise website content at any time without prior notice, provided that such changes do not unlawfully affect completed purchases protected by applicable consumer legislation.

Product photographs displayed throughout the website are intended primarily for illustrative and marketing purposes. Decorative accessories including flowers, plants, books, candles, furniture, wall décor, shelves, stones, water, decorative fillers, lighting accessories, and other staging materials appearing in photographs are not included with a purchase unless expressly stated within the applicable product description. Due to lighting conditions, camera settings, production methods, monitor calibration, mobile display differences, and natural material characteristics, the appearance of colors, transparency, dimensions, textures, finishes, and decorative details may differ slightly from what customers observe on their electronic devices. Such reasonable variations should not automatically be interpreted as manufacturing defects.

Many BloomVessel.store products are manufactured from glass or other fragile decorative materials. Customers are responsible for using products safely and according to their intended decorative purpose. Glass items should be handled carefully to reduce the risk of breakage or personal injury. Unless specifically stated within an individual product description, products should not be assumed to be dishwasher safe, microwave safe, oven safe, freezer safe, food safe, aquarium safe, child-safe, or suitable for direct flame, boiling liquids, or heavy structural loads. Customers are encouraged to inspect products before use and discontinue use immediately if structural damage, cracks, or defects become apparent.

BloomVessel.store makes reasonable efforts to maintain uninterrupted website availability. However, continuous access cannot be guaranteed. Temporary interruptions may occur because of scheduled maintenance, server upgrades, internet service interruptions, software updates, cybersecurity measures, payment provider maintenance, hosting issues, telecommunications failures, or circumstances beyond our reasonable control. We reserve the right to modify, suspend, restrict, or discontinue portions of the website whenever reasonably necessary to improve performance, maintain security, comply with legal requirements, or protect the integrity of our services.

Customers are responsible for ensuring that all information submitted during checkout is complete and accurate. This includes the customer's name, billing information, shipping address, telephone number, email address, payment details, and selected products. BloomVessel.store cannot accept responsibility for delivery delays, failed deliveries, additional shipping expenses, customs complications, or lost packages resulting from incorrect or incomplete customer-provided information.

Orders are subject to acceptance after successful payment verification and inventory confirmation. Submission of an order confirmation request does not automatically establish a binding sales contract. BloomVessel.store reserves the right to refuse or cancel orders involving pricing errors, inventory shortages, suspected fraud, unauthorized payment activity, duplicate orders, technical system failures, regulatory restrictions, or circumstances that make fulfillment impossible or commercially unreasonable. Where payment has already been collected for an order that cannot be fulfilled, an appropriate refund will be issued to the original payment method.

International shipments may be subject to customs inspections, import duties, brokerage charges, local taxes, or governmental fees imposed by the destination country. Unless specifically stated otherwise during checkout, these charges remain the responsibility of the customer. BloomVessel.store cannot control customs authorities, determine import tax amounts, or guarantee customs clearance times. Customers are responsible for complying with local import regulations applicable within their country of residence.

All intellectual property appearing on BloomVessel.store, including logos, branding, product descriptions, website layouts, graphics, icons, illustrations, photographs, text, downloadable content, page designs, software elements, and marketing materials, is protected by applicable copyright, trademark, and intellectual property laws. Unless expressly authorized in writing, no content may be copied, reproduced, distributed, modified, translated, published, sold, reverse engineered, or incorporated into other commercial works. Unauthorized use of website materials may result in legal action where permitted by applicable law.

Customers may submit reviews, photographs, testimonials, feedback, or other user-generated content through the website or customer service channels. By voluntarily submitting such content, customers confirm that they possess the legal rights necessary to share it and grant BloomVessel.store a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, edit, translate, and distribute the submitted material for customer service, marketing, promotional, or website improvement purposes. BloomVessel.store reserves the right, but not the obligation, to remove content that is unlawful, misleading, abusive, defamatory, fraudulent, obscene, discriminatory, or otherwise inconsistent with our community standards.

To the fullest extent permitted by applicable law, BloomVessel.store shall not be liable for indirect, incidental, consequential, punitive, or special damages arising from the use of this website, delays in delivery, temporary website interruptions, technical failures, loss of data, business interruption, or inability to access online services. Nothing contained within this Legal Notice excludes liability where exclusion is prohibited by mandatory consumer protection legislation, including liability arising from fraud, gross negligence, intentional misconduct, or statutory consumer rights that cannot legally be waived.

BloomVessel.store maintains commercially reasonable security measures intended to protect customer information and online transactions. Nevertheless, no internet transmission, wireless communication, electronic storage system, or third-party service provider can guarantee absolute security. Customers are responsible for protecting their account credentials, maintaining secure passwords, and promptly notifying us of suspected unauthorized account activity.

Our website may contain links to third-party websites, payment providers, social media platforms, mapping services, or external informational resources. These links are provided solely for customer convenience. BloomVessel.store neither controls nor assumes responsibility for the availability, accuracy, privacy practices, products, services, or content of external websites. Accessing third-party websites is undertaken at the customer's own discretion and risk.

Certain products sold through BloomVessel.store may become unavailable because of supplier discontinuation, inventory shortages, manufacturing changes, transportation disruptions, or legal restrictions. We reserve the right to discontinue products or limit quantities available for purchase without prior notice. Such decisions will not affect rights associated with completed transactions except where fulfillment becomes impossible, in which case an appropriate remedy, including replacement or refund, will be offered.

This Legal Notice shall be interpreted in accordance with the laws of the Province of Quebec and the applicable federal laws of Canada, without limiting any mandatory consumer rights available under the laws of the customer's jurisdiction where such protections cannot legally be excluded. If any provision of this Legal Notice is determined to be invalid, unlawful, or unenforceable by a competent court, the remaining provisions shall remain in full force and effect.

BloomVessel.store reserves the right to revise this Legal Notice periodically to reflect changes in business operations, website functionality, legal requirements, technological developments, fulfillment procedures, or customer service practices. Updated versions become effective upon publication on this website unless otherwise required by applicable law. Customers are encouraged to review this page periodically to remain informed of the most current legal terms governing the use of BloomVessel.store.

For questions regarding this Legal Notice or any legal matter relating to our products or services, please contact BloomVessel.store at support@BloomVessel.store, by telephone at (416) 340-1600, or by mail at 1751 Rue Richardson, Montréal, QC H3K 1G6, Canada. We appreciate your trust in BloomVessel.store and remain committed to providing transparent business practices, quality products, and professional customer service while maintaining compliance with applicable laws and Shopify's merchant standards.